LeanData routing provides almost everything that Salesforce's native automations don't - single-object focused process flows on an accessible drag-and-drop interface with comprehensible audits. Yes, AUDITS. But it's not just for routing - you can create these for damn-near any object (custom too for the right price) and for almost any situation. The product really comes into its own when you realize the power of this. The recent addition of example process automations (graphs) for organizations with different complexity environments means you can implement much faster than before. That said, LeanData customer support is among the best I've encountered in a B2B SaaS company, and I've been doing this for more than 15 years.

The way we are able to automate our lead routing based on multiple decision tree variations.

LeanData has come out with so many great developments over the years. Their bread and butter was Lead Routing, and now you can route any object in Salesforce. So many great integrations into other tools as well. It's easy to use, easy to troubleshoot, and overall a very intuitive solution.