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LeadDesk

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12 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.0
Serving customers since
2010

Profile Name

Star Rating

7
3
1
0
1

LeadDesk Reviews

Review Filters
Profile Name
Star Rating
7
3
1
0
1
Media T.
MT
Media T.
11/19/2020
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use contact centre software - good value for money!

Easy to use for our agents and teamleders to get a useful overview of todays sales.
MH
Martin H.
Partner i Yestel Norge
11/18/2020
Validated Reviewer
Verified Current User
Review source: Organic

Good reporting tools/good customer service(including key account mngrs).

The reporting tools are especially important to us because of the increasing need for insight and measurment of different KPIs and/or OKR. These are important factors to be competetive in the increasingly hyper-competetive climate that is direct sales.
Eric W.
EW
Eric W.
Marketing Specialist at Merkle
08/18/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Excellent sales platform

It is easy to use and deploy in a desktop. There is ready and very supportive support team always ready to give assistance. Since we started using this platform we have won more customers and increased our sales volume.

About

Contact

HQ Location:
00500 Helsinki, FI

Social

@LeadDesk

What is LeadDesk?

LeadDesk is a cloud-based software provider specializing in solutions for high-volume sales and customer service. With a focus on enhancing the efficiency and effectiveness of call center operations, LeadDesk offers a robust platform geared towards improving communication and boosting productivity for telesales teams. Their solutions are designed to streamline the call handling process, optimize call outcomes, and manage client interactions seamlessly. Whether for inbound, outbound, or blended call center environments, LeadDesk provides tools such as intelligent dialers, CRM integrations, real-time reporting, and analytics to help businesses achieve better customer engagement and increased conversion rates.

Details

Year Founded
2010
Ownership
HEL: LEADD