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Language I/O

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4.5 out of 5 stars
66 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2011

Profile Name

Star Rating

53
15
0
0
0

Language I/O Reviews

Review Filters
Profile Name
Star Rating
53
15
0
0
0
Steve C.
SC
Steve C.
Senior Technology Services Leader | IT Strategy & Infrastructure | Cybersecurity & Compliance | Application Development & Integration
08/07/2024
Validated Reviewer
Verified Current User
Review source: Organic

Language I/O Review for Salesforce Live Chat

|Language I/O
It just works. When we made the switch from RingCentral Contact Center to Service Cloud Voice, there were many growing pains that had to be overcome. Yet, none of those concerned Language I/O, that did exactly what it was supposed to do.
WS
William S.
07/03/2024
Validated Reviewer
Verified Current User
Review source: Seller invite

Excellent collaborative tool with easy configuration

|Language I/O
This tool is excellent especially because it is easy to use and install and do the first configuration. I like the integration with Salesforce and it gives us good flexibility, saves time in translations and increase collaboration. It is a good software.
FS
Fajar S.
11/28/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Language I/O tool in IT team

|Language I/O
Language I/O works pretty well with what we already got goin' on, giving us real-time translations into other languages which is crucial since we work all over the world. It seems to understand the technical lingo in our industry, which cuts down on stuff getting lost in translation. The API is fast so there aren't big delays in our workflows and being able to customize the dictionaries for cloud terms helps keep things consistent when dealing with complex stuff. And the tool learning and improving from corrections we make helps the team work more efficiently over time.

About

Contact

HQ Location:
Cheyenne, US

Social

@languageio

What is Language I/O?

Language I/O's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 4 hours. Our GDPR compliant and ISO- 7001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to your customer service agents in the platforms they already use, we empower them to respond to customer email and chat queries with the click of a button. We are the mothership of multilingual customer support. Welcome aboard!

Details

Year Founded
2011