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Language I/O

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66 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2011

Profile Name

Star Rating

53
15
0
0
0

Language I/O Reviews

Review Filters
Profile Name
Star Rating
53
15
0
0
0
Bharath K.
BK
Bharath K.
Zendesk Admin | Senior Application Administrator at Vimeo | Certified ITIL 4 Foundation | Ex - Tesco
09/13/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Happy to use Language IO Tool

Translate any languages Read Non English message Fast Translations Easy User Interface New App releases Locale changing feature Auto Language detection Partial translation
Jason K.
JK
Jason K.
Data driven leader in the Health Tech Space, with a focus on Employee and Customer Experience
09/12/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great internationalization/localization tool!

Language I/O is an incredible means to offer digital multi language support (including localization) right from our agent's desktop, within their workflow.
RP
Rebecca P.
07/20/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great user experience!

From the initial set up and onborading to daily use and bug fixes in the live enviroment, the Language i/O team have proved to be efficient, professional and attentive. The tool is easy to intergrate into Salesforce and allows us to communicate easily with our customers in France and Germany. The accuracy of the translation helps us to maintain high customer satisfaction and clear communication. It is a cost effective solution for our team!

About

Contact

HQ Location:
Cheyenne, US

Social

@languageio

What is Language I/O?

Language I/O's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 4 hours. Our GDPR compliant and ISO- 7001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to your customer service agents in the platforms they already use, we empower them to respond to customer email and chat queries with the click of a button. We are the mothership of multilingual customer support. Welcome aboard!

Details

Year Founded
2011