Best Software for 2025 is now live!
View the Winners
  1. Home
  2. Language I/O
Product Avatar Image

Language I/O

Show rating breakdown
4.5 out of 5 stars
66 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2011

Profile Name

Star Rating

53
15
0
0
0

Language I/O Reviews

Review Filters
Profile Name
Star Rating
53
15
0
0
0
Bharath K.
BK
Bharath K.
11/06/2023
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Easy flexible multi-language translation App

|Language I/O
To translate customer language to english wording for easiter understanding. To reply back to customer by entering english words and transalte to customer language Latest releases like quality flagging, partial translation, comment box enhancements
Amanda H.
AH
Amanda H.
Chief Marketing Officer | MBA Student | Forbes.com Contributor
11/06/2023
Validated Reviewer
Review source: Organic
Incentivized Review

Works great for a newly globalizing company

|Language I/O
This is a great tool for a newly globalizing company. We have some multi-lingual reps, but for chat, we are able to scale without hiring thanks to Language I/O
AG
Alan G.
10/06/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great product and great people behind it as well!

|Language I/O
From the first call and demo to every interaction afterwards with their staff, they have been incredibly responsive. Not that you really need to reach out to them often because the product is super easy to set up on Salesforce (wish I could say the same for other apps) and simply just works like they demo'ed. Training the staff to use was simple and most of all, our customers appreciate that they can speak in their native tongue so nothing gets lost in translation :)

About

Contact

HQ Location:
Cheyenne, US

Social

@languageio

What is Language I/O?

Language I/O's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 4 hours. Our GDPR compliant and ISO- 7001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to your customer service agents in the platforms they already use, we empower them to respond to customer email and chat queries with the click of a button. We are the mothership of multilingual customer support. Welcome aboard!

Details

Year Founded
2011