Product Avatar Image

Language IO

Show rating breakdown
4.4 out of 5 stars
81 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2011

Profile Name

Star Rating

61
18
1
0
1

Language IO Reviews

Review Filters
Profile Name
Star Rating
61
18
1
0
1
Verified User in Computer Software
IC
Verified User in Computer Software
04/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Language I/O Provides OUR Language Translation Needs

|Language IO
Language I/O is easy to use. We use it for chat translation, and our chats are translated automatically. Our representatives don’t need to adjust settings or select languages for translation. We can also add additional languages and unique terms as needed. In the future, we plan to use more features, such as email translation. Matthew has been great about staying in contact with us throughout the process and making sure our questions are addressed.
Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
03/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Salesforce Service Cloud Service Owner

|Language IO
The article translation UI in Salesforce is simple and easy to use. The email translation component is clear, with high-quality and instant translations. The chat translation quality is also excellent across most of the languages we support. So far, we haven't received any complaints from customers saying they didn’t understand our support agents. Although our agents only speak English, we still serve customers who speak other languages, such as those in Nordic countries. Thanks to Language I/O, this has been seamless. Additionally, Language I/O's support service is very responsive, and they resolve issues promptly and effectively.
Adam S.
AS
Adam S.
Spinner of Stories. Builder of Worlds.
03/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Flexible, High-Quality Translations Delivered Ahead of Schedule

|Language IO
They were very flexible with file delivery, providing translations for our Zendesk content as well as Markdown files that fit our proprietary processes, and they delivered everything ahead of schedule. I was impressed by the quality of the work, especially given how quickly it was turned around.

About

Contact

HQ Location:
Cheyenne, US

Social

@languageio

What is Language IO?

Language IO's software enables monolingual (i.e., English speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With our unique machine translation technology, we can get your team up and running with accurate, secure translations for your company and industry within 4 hours. Our GDPR compliant and ISO- 7001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to your customer service agents in the platforms they already use, we empower them to respond to customer email and chat queries with the click of a button. We are the mothership of multilingual customer support. Welcome aboard!

Details

Year Founded
2011