Their user interface to build chatbots is the best and most intuitive I've used. The have introduced a lot of high value features and continue to innovate. Other favorite features are Google Sheets integration, conditional login and set variables. Their reporting is better than most in Google Analytics as well as in application.

It has been around 2 years, I like their customer support and rich features. The interface and process of creating a bot is as simple as drag and drop. They would have to just optimize for speed so the visitors of our bot do not think the page speed is low.

I'm a Landbot user since the very beginning. I started with the very first release and Landbot is actually an essential part of my marketing agency business model. There are a lot of reasons for that: - Amazing UX for bot builders and users - UI is fast, tidy (and beautiful) - Knowledgebase and API docs are well written and constantly updated - One of the best customer support in the world! They're friendly, fast (In my experience about 2 hours for any kind of feedback) and proactive - A really serious development roadmap. In the last 3 years, the product (just good at the launch) was dramatically improved - A true omnichannel approach, one platform to manage a lot of channels (website based bots, messenger bots, WhatsApp bots and even 100% custom bot via API) - A powerful live chat feature (because bots are amazing, but sometimes human takeover is required!) Talking about platform features the list is huge. Focusing only on the main advantages of Landbot I absolutely love: - Strong design customization (by the editor and CSS) - Gsheet native integration. It's powerful and makes possible to build a solid CMS system for various purposes. - It has one of the best webhook features out there, allowing to easily integrate the platform with virtually any other 3rd party system while keeping the CUX consistent - Landbot dev team understand the importance of hyper-personalization and developed a full set of tools for that (URL parameters handling, dynamic data, NLP processing, built-in A/B test system) - A lot of other useful integration like Google Analytics, Slack, payment processors like Stripe and even advanced CRM like Salesforce or Hubspot - The capability to use custom code (like JS) inside the visual builder and different ways to embed a bot (like popup or website section) with zero effort