Bryan Selzer (designer/owner of LEFTA Systems programs and a former police offcier) has been highly responsive even though we are just a small municipal law enforcement agency. His programs are very user-friendly and helpful in FTO management (LEFTA) and training management (METR). We are expanding to the full LEFTA SHIELD Suite this year, including the RIPA module (PASS) to comply with California's AB 953. We received a demo of PASS and it is just as user-friendly as his other programs.

The modules all mirror each other with regards to use and configuration. There is a tremendous amount of administrative customization available to the customer that can let you tweak this to exactly what you need. Plus, the Early Warning system is a huge plus.