We can maintain our brand image by responding to mentions, negative mentions, feedbacks and other comments as well.

Ease of use. There are several options that are provided, and a lot of customisation options are available.

-It has many advanced features that help to simplify the process of monitoring and analyzing brand mentions on social media. -It has features to provide real time insights in to brand conversations. -Another key features which I liked the most is how it provides detailed reports on sentiment and competition analysis. The overall dashboard is also good. -Additionally, the platform offers excellent customer support, with a knowledgeable team available to help with any questions or issues.