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KnownHost, LLC.

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14 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.0
Serving customers since
2005

Profile Name

Star Rating

9
3
0
0
2

KnownHost, LLC. Reviews

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Profile Name
Star Rating
9
3
0
0
2
Dr Andy T.
DT
Dr Andy T.
Healthcare Quality Consultant at Teh & Associates
06/08/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Reliable and High-Performing Managed WordPress Hosting With cPanel and Awesome Customer Service

Our managed WordPress hosting package uses LiteSpeed Enterprise web server. This software ensures our website's pages load fast, providing an optimal user experience. With LiteSpeed web server, we can use the LiteSpeed Cache for WordPress (LSCWP) plugin. The LSCWP plugin does not work on other web server software, such as Apache, Nginx, Lighttpd, and IIS. The LSCWP plugin, one of the best cache plugins available, saves us money. The plugin is free whereas comparable WordPress cache plugins cost $49 or more per site per annum. Sites with the plugin can also leverage QUIC.cloud's Content Delivery Network (CDN). We receive 100 complimentary credits per domain per month for use with QUIC.cloud's Standard Plan. These free credits are ample for our needs. The hosting package comes with cPanel, which simplifies server and website management tasks. The KnownHost customer service team is responsive, professional, and helpful.
Brian "Sully" S.
BS
Brian "Sully" S.
Web Developer,Information Architect, Entreprenerd
01/20/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fantastic support, great software, excellent uptime record

Knownhost is easy to work with. We have a reseller account and have found them to be very responsive and helpful. The full suite of premium hosting software is available--cPanel, WHM, Softacular, Lightspeed caching. It has been easy to create subaccounts and additional users.
Darren G.
DG
Darren G.
Consultant at Greenspage Web Design and SEO Specialist
10/24/2023
Validated Reviewer
Review source: Organic

KnownHost: A Disappointing Hosting Experience

KnownHost, in my experience, has been a consistently disappointing hosting provider. What stands out most is the utter lack of any positive qualities. It's rare to come across a service that fails to meet even the most basic expectations. From unreliable server uptime to slow response times, KnownHost consistently falls short in every aspect of hosting. The customer support, or rather the lack thereof, is another aspect that leaves much to be desired. It's frustrating to encounter issues and then find that reaching out for assistance results in a slow and unhelpful response. There's a distinct feeling that customer concerns are not a priority. Moreover, KnownHost's pricing is far from competitive, given the subpar service they provide. It's disheartening to pay a premium for hosting that consistently underperforms. In conclusion, what I like best about KnownHost is the clarity it provides in showcasing its numerous shortcomings. It serves as a reminder of the importance of researching and choosing a reliable hosting provider to avoid the frustration and disappointment that come with subpar service.

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HQ Location:
Birmingham, AL

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Year Founded
2005