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Kaseya

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3,825 reviews
  • 41 profiles
  • 60 categories
Average star rating
4.4
#1 in 11 categories
Grid® leader
Serving customers since
2000
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Kaseya Managed SOC

2 reviews

Managed SOC (security operation center) is a white labeled managed service that leverages the our Threat Monitoring Platform to detect malicious and suspicious activity across three critical attack vectors: Endpoint | Network | Cloud.

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Datto AV

1 review

Next-Generation Antivirus Protection to Shield You Against Cyber Threats Datto AV stands as your business’s first line of defense, offering unparalleled, next-generation Antivirus protection.

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Kaseya Traverse

1 review

Private and hybrid clouds, virtualized infrastructure and distributed network infrastructure all multiply monitoring headaches, even as businesses are demanding higher levels of service. Monitoring these components using older generation siloed products to determine root cause of application degradation is no longer an option. With Traverse's unified proactive monitoring, actionable alerts, and predictive analytics, you can ensure your distributed service groups remain efficient and online.

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audIT

0 reviews

A SaaS-based sales presentation system developed by an MSP. The software aims to make it easier and quicker for others to create non-technical sales and business review presentations to SMB and midmarket enterprise clients.

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Infocyte

0 reviews

Infocyte's Managed Detection and Response services (available to partners and customers subscribed to our Command-level subscription) supplement and support your in-house security team with Infocyte-specific product knowledge, malware analysis capabilities, lightweight incident response, and more.

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2701
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Kaseya Reviews

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Profile Name
Star Rating
2701
911
171
48
95
KS
Kulasingha S.
12/02/2024
Validated Reviewer
Verified Current User
Review source: Organic
Warren S.
WS
Warren S.
Chief Technology Officer at Du Pont Telecom
12/02/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Autotask has transformed how we do business

Always know the exact status of a ticket. Able to find history of previous issues. Quick and easy to bill. Customer always in the loop Support is excellent The best thing is at the end of the day I know exactly what I have done that day Easy integration with other tools like RMM, PBX etc.
JC
Jared C.
12/02/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

I love the time Autotask's PSA saves me on a daily basis.

For me personally it's the amount of data it collects, allowing me to create very specific and niche widgets to capture information that I perhaps wouldn't be aware off. Traditional MSP life is all about First Response and Resolution, but with Autotask's PSA I can review engineer average time, their optimization, their workload, and more. It's very easy to manage and the meat and brains behind all of the automation (speed codes, email templates) can really speed up tasks and give customers a great experience. I love that it integrates with our other applications very well for a pretty seemless experience. In my career I have used many PSA's and ticket systems and I can say AutoTask is the best I have used.

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HQ Location:
Miami, FL

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@KaseyaCorp

What is Kaseya?

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.

Details

Year Founded
2000