I love the intuitive reporting and sentiment analysis that Kapta offers. You can gauge your accounts interests and craft the plan to engage with them.
Kapta is a tool that you can track everything you need to do for account management. I love their customer support and onboarding.
MM
Matt M.
Vice President, Client Partnerships at CommerceHub
I like the detailed org charts and relationship maps. We have a good process in Kapta for keeping track of opportunities, and time-probability weighting them.
Kapta is an easy to use tool which captures all parts of our client information at the click of a button. My favourite part has to be the hierarchy tree to better understand our client relationships and identifies key stakeholders.
We use this portal to inform to form strategic account plans across our regions.
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