Kapiche has made open-end text analysis extremely quick & easy with a live connection to our VOC suvey data. The tool has become an integral part of our weekly and monthly reporting. We can quickly identify and track themes, compare time periods, and assess theme impact on KPI's such as NPS.

I love Kapiche. It makes my job easier, more interesting and its fun to dive into what customers are saying. It takes the hard work out of traditional methods of text analysis. I can do more useful things with my time like identify meaningful insights! I spend at least 50% of my time in Kapiche preparing reports. We have a great support system too - Thank you Christina and Ika for always being there for us and helping us achieve our goals.

Amazing team to work with. They take on and implement UX feedback (personally experienced) Sentiment Identification Storyboard Layout Dashboard Options Fantastic customer support and account support