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Kaleo Software

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4 reviews
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Average star rating
4.4
Serving customers since
2012

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Kaleo Software Reviews

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Star Rating
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Samara O.
SO
Samara O.
Front End Processor, Claims Specialist III at Blue Cross Blue Shield of Arizona
04/16/2024
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Review source: G2 invite
Incentivized Review

Kaleo is a good resource for providing easy to follow steps to answer your basic questions and needs

Unlike most CM's, Kaleo's makes it easy to find a question based on your issue. It seems to be customized to your issue and personalized for yout needs. It is very easy to navigate and is easy to integrate into everyday use. Normally when dealing with IT support you leave with additional frustration, or even more issues. Due to language and knowledge barries. you can skip customer support lines all together and it is something that can be implemented into everything not just customer support. I will use evertime for any questions I have because it saves me time and frustrations.

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@KaleoSoftware

What is Kaleo Software?

Kaleo Software is a company that specializes in knowledge automation and enterprise software solutions. Their platform is designed to capture, automate, and share expertise across organizations, enhancing efficiency and decision-making by reducing the time employees spend searching for information. Kaleo's software solutions aim to improve knowledge sharing and retention, especially in large or complex environments where information is abundant but accessing relevant and accurate data quickly can be challenging. The platform leverages AI and machine learning technologies to provide timely, accurate answers to common questions, thereby facilitating smoother workflows and more informed decisions.

Details

Year Founded
2012