Jabra Headsets And Speakerphones

33 reviews

Provide your customers with an exceptional experience while equipping your agent with intelligent audio solutions from Jabra. Our fully-integrated solution for Genesys Cloud increases agent productivity and improves the overall customer experience.

GN Audio A/S

0 reviews

Jabra, a subsidiary of GN Audio under the Danish GN Group, specializes in engineering and manufacturing high-quality audio equipment and video conferencing systems. Their product lineup includes wireless and corded headphones, earbuds, speakerphones, and video conferencing solutions tailored for both consumer and business markets. Jabra's offerings are designed to enhance productivity, communication, and collaboration, providing immersive audio experiences for personal use and professional environments. Key Features and Functionality: - Wireless and Corded Headphones and Earbuds: Jabra offers a range of headphones and earbuds equipped with features like Active Noise Cancellation (ANC, superior sound quality, and comfortable designs suitable for extended use. - Speakerphones: Their speakerphones, such as the Jabra Speak series, deliver crystal-clear audio for conference calls, featuring plug-and-play connectivity and compatibility with various devices and platforms. - Video Conferencing Solutions: Jabra's video conferencing products, including the PanaCast series, provide high-definition video and intelligent features to facilitate seamless virtual meetings. - Software Integration: Jabra offers software solutions like Jabra Direct and Jabra Sound+ to personalize user experiences, manage device settings, and ensure firmware updates for optimal performance. Primary Value and User Solutions: Jabra's products are engineered to solve common challenges in communication and collaboration by delivering superior audio and video quality. For professionals, this means clearer calls, reduced background noise, and reliable connectivity, leading to increased productivity and more effective meetings. For consumers, Jabra provides immersive sound experiences for music and calls, enhancing daily activities. Their commitment to innovation ensures that users receive cutting-edge technology designed to meet the evolving demands of both work and life.

Engage AI

0 reviews

Jabra Engage AI is AI-powered call centre software that helps teams deliver better customer conversations, every time. It goes beyond speech-to-text by analysing the tone of both agent and customer in real time, giving instant feedback so agents can stay empathetic and in control. Automatic call summaries cut admin, freeing agents to focus on the conversation. Supervisors get a clear post-call dashboard to coach faster and more effectively — no more random sampling or guesswork. The result: happier customers, more motivated agents, and shorter calls. Compatible with any headset, softphone, and leading platforms including Microsoft Teams, Genesys, and Zoom.