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Issuetrak

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62 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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Star Rating

29
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
29
27
5
1
0
Jessica S.
JS
Jessica S.
Senior Accountant at Net Element
09/25/2015
Validated Reviewer
Review source: Organic

Issue Trak for Merchant Processing

It allowed us to keep in contact with merchants and customers, tracking the issues from start to finish
Kelli W.
KW
Kelli W.
Controller & Software Manager at T3
09/24/2015
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

IssueTrak has really helped streamline, track and document our customer calls

Quick call setup, easy tracking and notification, quickly assign tasks that need to be addressed
Brad T.
BT
Brad T.
CIO at Eastridge Workforce Solutions
07/21/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

IssueTrak is a solid support management tool.

IssueTrak allows us to manage our support requests along with managing and tracking our assets. One key area where IssueTrak has helped us is to monitor when equipment needs to be replaced. It also helps to share information across the helpdesk users.

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992