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Issuetrak

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62 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.1
Serving customers since
1992
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

Profile Name

Star Rating

29
27
5
1
0

Issuetrak Reviews

Review Filters
Profile Name
Star Rating
29
27
5
1
0
Stephen G.
SG
Stephen G.
VP, Information Services at Farmers State Bank
11/30/2015
Validated Reviewer
Review source: Seller invite

IssueTrak is an excellent product.

IssueTrak is a consolidated system that allows us to track all of our user's help tickets in one location. The fact that it links to our email system and Active Directory make it very seamless for our end users.
KB
Kelita B.
HMIS Support Manager
11/17/2015
Validated Reviewer
Review source: Seller invite

Streamline customers issues

The reporting available is a nice feature. Also the knowledge base section is very user friendly.
Craig C.
CC
Craig C.
IT Manager for Anderson Power Products
10/22/2015
Validated Reviewer
Review source: Organic

Full featured issue tracking system

Simple to use and maintain, and it is very flexible. Not a lot of work to maintain or upgrade the software. A lot of flexibility, as well as a good training site that offers good ideas on usage of the site for different applications.

About

Contact

Phone:
+1 (866) 477-8387
HQ Location:
Virginia Beach, Virginia

Social

@Issuetrak

What is Issuetrak?

Ticket tracking for help desk, customer support, complaint management, and more.

Details

Year Founded
1992