Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
Easy to use user Interface (e.g when entering a lead Company and contact is filled automatically), very well thought sales methodology (qualifying leads and opportunities)
very easy to set up and to get it running
iPad Version (IOS) well done...
Fast, affordable and on-line platform for running all sales activities as well as all collaboration activities spread across different sales and technical teams. It allows you to run the sales process in very flexible way, using well established methods throughout the process. We managed to use the platform without losing precious time to configure the tool, or to optimize it to suit our needs.
What is also great about the product is that you can have it deployed extremely fast which is not the case with many CRM platforms, due to high complexity of the product.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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