Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
The clear user interface that combines appealing design with access to powerful functions, which at least I enjoy each time I use it.
Additionally I like that iSEEit keeps improving, adding capabilities continuously - this gives me the feeling that I have a tool that keeps state of the art and allows me to move even beyond.
The idea of focusing on the complex sales process and making it simpler for sales guys to handle vs traditional CRM systems (focusing on value for management not for sales). The idea behind it is that sales people will use it more often as it is easy to use and it brings specific value for them in terms of understanding where they are in the sales process, what they know and what they don't know, hot to plan next steps in order to forecast deals the right way.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
LinkedIn
Google
Google (Business)
Gmail.com addresses not permitted. A business domain using Google is allowed.