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iSEEit GmbH

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20 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2013
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Category
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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iSEEit GmbH Reviews

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Profile Name
Star Rating
18
5
2
0
0
Adolf P.
AP
Adolf P.
Chief Executive Officer and Founder at XroadMedia GmbH
03/17/2016
Validated Reviewer
Verified Current User
Review source: Organic

Visually Appealing Tool with Rapidly Growing Functionality

The clear user interface that combines appealing design with access to powerful functions, which at least I enjoy each time I use it. Additionally I like that iSEEit keeps improving, adding capabilities continuously - this gives me the feeling that I have a tool that keeps state of the art and allows me to move even beyond.
Constantin V.
CV
Constantin V.
Banking Professional
03/15/2016
Validated Reviewer
Verified Current User
Review source: Organic

The best experience with a CRM solution

Extremely visual, easy to find information, very clear design, great sales methodology applied.
Bartosz N.
BN
Bartosz N.
EMEA East RSM Working With Organizations For A Safer, Better-Regulated Working Environment And HSE Maturity Growth
03/11/2016
Validated Reviewer
Verified Current User
Review source: Organic

Sales Manager

The idea of focusing on the complex sales process and making it simpler for sales guys to handle vs traditional CRM systems (focusing on value for management not for sales). The idea behind it is that sales people will use it more often as it is easy to use and it brings specific value for them in terms of understanding where they are in the sales process, what they know and what they don't know, hot to plan next steps in order to forecast deals the right way.

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HQ Location:
Vienna, Austria

Social

@NOW_ISEEit

Details

Year Founded
2013