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Intercom, Inc.

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3,207 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2011
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Product Fruits

123 reviews

Product Description

Product Fruits let you easily add INTERACTIVE TOURS, WALKTHROUGHS, and TIPS in your app while giving your users the option to send you their FEEDBACK. All this is possible in an easy to use editor, no coding is needed. Whether you have a small but dynamic startup with an innovative application or you are a big company providing complex enterprise solutions - we guarantee, that Product Fruits will dramatically increase your revenues and cut costs. You will increase conversions from free trial users to paying customers, increase the in-app upsells, boost customer engagement and improve the user experience of your application. Your revenues increase. You will reduce the costs for boarding and customer care while saving your IT budgets. Your costs decrease. New users will be able to easier navigate your app and won't quit the free trial just because they didn't understand something fast enough. Current users will be more satisfied and happy, as you inform them about cool updates, share tips and tricks, invite them to webinars and discuss their feedback. The content, created via Product Fruits, can be easily added to any web app by anyone. No coding skills are necessary.

Profile Name

Star Rating

2474
675
107
40
41

Intercom, Inc. Reviews

Review Filters
Profile Name
Star Rating
2474
675
107
40
41
Jolman M.
JM
Jolman M.
05/20/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Faster and efficient unified response tool.

The ability to have one inbox for different departments that allows assigning to specialized teams and members. Option to send replies to clients or notes to team members within the conversation (email). This facilitates visibility and tracking all incoming communications in case the responsible member is unavailable or just follow-up processes.
Andrea S.
AS
Andrea S.
05/20/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great tool for Customer Support

It's very easy to get started as a user. Your learn the plattform very quiclky and there is great guides to help you.
Jhoanna T.
JT
Jhoanna T.
05/19/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intercom Feedback / Review

Intercom helps us to be able to contact all other correspondents outside our offices. It also helps us to send needed emails outside of our premises.

About

Contact

HQ Location:
San Francisco, CA

Social

@intercom

What is Intercom, Inc.?

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

Details

Year Founded
2011