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Intercom, Inc.

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3,208 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2011
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Product Fruits

123 reviews

Product Description

Product Fruits let you easily add INTERACTIVE TOURS, WALKTHROUGHS, and TIPS in your app while giving your users the option to send you their FEEDBACK. All this is possible in an easy to use editor, no coding is needed. Whether you have a small but dynamic startup with an innovative application or you are a big company providing complex enterprise solutions - we guarantee, that Product Fruits will dramatically increase your revenues and cut costs. You will increase conversions from free trial users to paying customers, increase the in-app upsells, boost customer engagement and improve the user experience of your application. Your revenues increase. You will reduce the costs for boarding and customer care while saving your IT budgets. Your costs decrease. New users will be able to easier navigate your app and won't quit the free trial just because they didn't understand something fast enough. Current users will be more satisfied and happy, as you inform them about cool updates, share tips and tricks, invite them to webinars and discuss their feedback. The content, created via Product Fruits, can be easily added to any web app by anyone. No coding skills are necessary.

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Star Rating

2474
676
107
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41

Intercom, Inc. Reviews

Review Filters
Profile Name
Star Rating
2474
676
107
40
41
Temim T.
TT
Temim T.
09/04/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great customer engagement tool

Ability to create processes for specific use cases and adaptability.
Marília D.
MD
Marília D.
09/02/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Upgraded experience with intercom

I think one of the best things about Intercom is its focus on improving customer communication. The platform offers a range of tools that help businesses connect with their customers in real-time through chat, email, and other channels. It’s really strong in its ability to integrate with various systems, which allows for a more seamless customer experience.
LL
Laura L.
09/02/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Practical Help Desk

The best thing about intercom is that you can make possible any ideas that you have in mind for your business. You can create custom features and implement on intercom, alongside the workflows that customize the customer experience. Intercom has been the key to develop a self service support to our users and improve the quality of the content we provide. Also, one of the most useful things about the platform is that the support specialist can always customize their interface and work in the best way for them.

About

Contact

HQ Location:
San Francisco, CA

Social

@intercom

What is Intercom, Inc.?

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

Details

Year Founded
2011