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Intercom, Inc.

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3,209 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.5
#1 in 7 categories
Grid® leader
Serving customers since
2011
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Customerly

37 reviews

Product Description

Customerly is a new and easy way to create true and strong relationships with your customers.

Profile Name

Star Rating

2475
676
107
40
41

Intercom, Inc. Reviews

Review Filters
Profile Name
Star Rating
2475
676
107
40
41
Daniel M.
DM
Daniel M.
11/07/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User-friendly UI and a lot of features, AI bot is cool!

I am using Intercom for a lot of time, have experience with other platforms, and I would like to say that Intercom is the best solution between functionality side and user-friendliness The AI update is also a great feature! And many others, such as to see who is checking the chat, ping, dark mode, etc.
Stefan M.
SM
Stefan M.
Head of Marketing at Snitcher
11/05/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Intercom is the GOAT

Intercom has saved me an outrageous amount of time over the last two months. As a sole marketer (who also handles the whole communication flywheel), Intercom Series have been a gamechanger for me. I have built email and chat flows across our whole sales funnel, from trial signup and activation to customer onboarding and review campaigns. Series are super easy to setup (from product events triggering automated outreach to email actions opening up automated email flows). Intercom integrates with all of the tools in our tech stack and with our product really easily.
Dana G.
DG
Dana G.
Co-founder @ machinations.io
11/05/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Overall a great product

Great support tool, great support team (there's a minimum number of characters on the questions. that's very weird)

About

Contact

HQ Location:
San Francisco, CA

Social

@intercom

What is Intercom, Inc.?

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

Details

Year Founded
2011