Overall, Intercom is a stellar platform that significantly enhances customer support operations. It blends speed, efficiency, and functionality in a way few other tools manage. That said, enhancing the visibility of new or unassigned tickets would push the experience from great to nearly perfect. For teams that need scalability and smart automation, Intercom remains one of the best choices out there.
I started with zero knowing about you guys, but had to integrate a whole Help section onto website for company - if not you FAQ's and amazing customer support, I wouldn't be able to do so!
Fantastic support, features, and easy workflow ability.
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HQ Location:
San Francisco, CA
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What is Intercom, Inc.?
Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.
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