Very effective and easy to use - indispensable component of our agile DevOps toolkit. Virtually no learning curve. First setup builder that compiled packages which successfully installed on a hardened client environment that no other installer could handle (we went through six others, each before their own intrinsic problems, before finally discovering InstallAware). Blows literally all other vendors out of the water. It is hard to understand how other setup kits can remain in business with such poor technology in comparison to InstallAware. Even their licensing is so much cleaner - there's no license server to install or configure, everything just works. It's as if this is the Apple of all MSI tools! Save yourself a good load of grief and go with InstallAware.

I sell a very complex package of statistical software written for Excel. The installation file consists of a variety of files, Excel add-ins and advanced help files. In addition, the 32-bit version of the software differs from the 64-bit version in terms of the number and type of files. Configuring the installation was too complicated for me to do, but InstallAware support executed it flawlessly. In addition, they recently combined the 32-bit and 64-bit installation files into a single installation file. It was a brilliant execution of a complex task.