Highlight for the support provided by the technical and customer success teams, who are always close by, striving to understand needs and identify the best solutions and practices for assistance. The technological differentiators are also a standout feature.

My team and I started using the Incognia solution to improve our onboarding process and the creation of new accounts here at iFood. The support team always responds in a timely fashion and provides us with weekly reports containing valuable information on data collected and insights. I can easily say that Incognia is our top provider, not only in security and fraud prevention. We use their platform almost every day to check customer information, and I can say it’s easy to use, with new features constantly being added. Since implementing Incognia, we have reduced account takeovers and fraud by a lot. Recently, we had a money laundering attempt by fraudsters, and Incognia helped us greatly in containing the overall impact of the fraud, saving us something close to 90% loss on these accounts. Overall, Incognia has helped us provide a more secure onboarding process and we highly recommend their solution to any company looking to enhance their security and efficiency.

Incognia's solution is excelent. In addition to the great technology and the big number of features, it helps clients to mitigate fraud but also to minimize impacts in customer experience. Furthermore, Client Support is very good. Incognia's team is always proactive in proposing new solutions and building new strategies toghether.