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Incident IQ

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4.6 out of 5 stars
216 reviews
  • 3 profiles
  • 6 categories
Average star rating
4.6
Serving customers since
2016

Profile Name

Star Rating

167
49
3
0
0

Incident IQ Reviews

Review Filters
Profile Name
Star Rating
167
49
3
0
0
SD
Sandy D.
01/05/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Site is fairly friendly

|Incident IQ
Allowing work orders to be created from emails is very nice.
Niki S.
NS
Niki S.
01/05/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

An amazing platform and has so many features integrated into one program!

|Incident IQ
The best thing about Incident IQ is that you will have a help desk platform, asset manager, user management, and policy manger plus more. There are so many features to Incident IQ! Our school district uses many of this features. We were able to integration google so that we have Single Sign on Feature for Teachers/Staff/Students. You can manage all of your users in your school district. There is a policy manager that allows you to create different policies for parents to sign and its very easy to manage. There are rules that you can create to allow features to be used for certain tickets.
Megan L.
ML
Megan L.
01/05/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great solution for organizing our IT issues

|Incident IQ
I like how the program organizes all of our technology issues in one place, so it can be communicated to various people seamlessly. There are many feeatures that make it easy to track the time of ticket, who is taking care of the ticket, and closing the ticket. I also like how it has assisted me in finding studen'ts chromebooks that were lost within our building. It has helped us track our student use as well.

About

Contact

HQ Location:
Atlanta, Georgia

Social

@IncidentIQ

What is Incident IQ?

From help desk ticketing and IT asset management to maintenance work orders and beyond, the Incident IQ platform is transforming the way school districts provide and manage services.

Details

Year Founded
2016