The platform is very easy to nagivate. The customer service is amazing.

Having designed and used various data rooms, I find iDeals to have all the bells and whistles of large enterprise users yet affordable and structured well for the small and medium-sized business. We currently have 29 projects and 138 users and have been a customer for four years. Implementation is a breeze. We have a branded file structure template to help new managers create a logical structure and appreciate the ease in which they can rename files and folders, drag & drop to re-arrange. It is also very easy to drag and drop your own existing files from your PC from Windows Explorer, maintaning the existing structure. Adding notes to each file or folder is terrific to see more about the contents without having to open. And the Q&A is a marvelous tool for collaboration that we are just learning. I have rarley needed customer service, but on the ocassion, I got fast and competent assistance. The ability to archive whole data rooms for up to 3 yrs without counting toward storage limits is very nice, and also the option to get a thumbnail of files sent to you. I particularly like the minute details available when allowing users or groups of users access to files with a broad range of from view only to sharing, downloading and uploading. And I love that users can only see what they are authorized to access in the file structures, so they don't know that other files or folders exist. I use most rooms to collaborate and share files with collegues internally, and also to bid out projects by sharing certain files with competitive bidders and allowing them to upload appropriate files to their folders. Having been in Commercial Real Estate and Financing for many years, I find iDeals invaluable for deal-making.

It was very easy to setup and access for both internal and external users. And the team was very helpful throughout the process.