Our strategic advisor is really kind, funny, and very helpful for our email marketing needs. She goes over our account each month with us and takes the time to help us out and make sure we're understanding and doing everything correctly. I also really love their system, simple to use and effective. We can include and exclude lists to send an email to, schedule it in advance, and forget about it. We can also see the history of a contact - what they open and how many times. Their clicks, etc. This makes it so we can send to people who open our emails, ensuring we don't get blocked by the major email providers. They have excellent customer service!

iContact it user friendly, and you can create nice looking templates

I like how you can easily create emails on it, using pre-made templates. It was very easy to utilize and send out emails with, I also like how it ties into salesforce, so you can keep all of your emails in one place.