Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
iats payments provided fill pre populated donations forms easily to the online, safe and secure. The standard iats option, which creates one opportunity with multiple realted iats transaction.
This is a no nonsense software it increased our payment accepting capability and did that in way that it is now easier to accept payment beofre its integration with other softwares makes it a powerhouse and a must have.
Ease of use and nearly automated service. Quickly respond to questions and problem resolution. Super efficient processing. Sufficient reporting is available to ease the reconciliation process.
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