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iATS Payments

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181 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
1995
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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106
57
14
3
4

iATS Payments Reviews

Review Filters
Profile Name
Star Rating
106
57
14
3
4
Alan P.
AP
Alan P.
06/22/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Overall very good, but technical development/enhancement is extremely slow.

Integration with SalesForce. A la carte payment processing inside SalesForce is quick and easy. Customer support is pretty quick to respond and usually has a solution for a problem. We rarely have an issue logging into the system so its uptime is very good.
LA
Leila A.
05/10/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great payment processing service

website is easy to use and customer service is excellent
Zachary K.
ZK
Zachary K.
05/08/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

We switched from Paypal to iATS and it has been great and they support CiviCRM and non-profits.

I like the iATS extension for CiviCRM and how it works with iATS. We get to control the way we process recurring payments and integrate with a great provider.

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HQ Location:
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Year Founded
1995