We never had to write any sort of scripted flow for our AI assistant, at no point whatsoever. It was all done through natural language. At a previous company when I had a similar project with bots, it was about building the different scenarios for the bot manually. Such a huge difference.
On top of that, we get great insights that we share with our marketing and operations teams. We go back to the insights dashboard many times and it helps us to be more data-driven.
JG
Jillian G.
VP of Marketing and Investor Relations at GuardKnox - The First Automotive CyberTech Tier Supplier
As a marketer, I've had my share of chatbots and automated voice disappointments in the past... this is a completely different level. I love the way you don't have to invest way too much time and effort in building your website chat and quickly implement it. The fact my team doesn't have to constantly add more and more scenarios because of Hyro's tech is incredible. They're a true disruptor in the industry. They also have good reporting which I use quite frequently.
It's been a couple of months since I started working with Hyro and all I can say is that it's a very useful product and works well with mobile apps.
I specifically like their analytics, I get a weekly alert to view the engagement dashboards, and I incorporate it into my regular reporting to management.
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