Their solution for lead generation and scheduling. It saves us a lot of time in booking meetings with their automation, and people hardly recognise it's an AI solution, because the experience is great.
We were considering a few different vendors in conversational AI, and ultimately were impressed by the idea of not having to build out each conversational flow (like with Drift, Kore, etc). Hyro didn't disappoint; I didn't have to expend resources to have my team learn conversation design, and the lead generation and qualification use cases (out of the box) worked well. Fast forward three months, and we're handling 27% more conversations with leads that interact with us on the website than before. Conversion rates are up too.
We found a way to scale up processes with Hyro and reduce costs using their AI assistants, and our field agents are definitely happy with it. It was also pretty quick to see value, and that's one of their strengths.
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