I have been working in partnership with Hook on a customer-based project for over 4 months now. During that time, the Hook team have been exceptional in their level of service and support. Our feedback to the team has always been well received, amendments have been welcomed and swiftly actioned. The level of support they have offered goes above and beyond, they have always kept us updated on developments and have been happy to jump on a call when required, resulting in a seamless process. They are experts in what they do and I have every confidence in their capabilities. Working with the Hook team has been a pleasure as they continue to support us with driving value to our customers.

As a Success + Growth professional, I have tried numerous tools to help me better understand and engage with my customers. But Hook (www.hook.co) stands out as a game-changer for my team and me. Hook effortlessly integrates with our sales execution platform, Outreach, fostering seamless collaboration across functions by enabling us to operate from a unified set of sequences. The platform's ability to seamlessly track customer interactions, subscriptions, licenses, and meetings, combined with its powerful persona creation and CRM integration, makes it an invaluable asset for growth-driven teams.

Hook solved a big issue that we were having around surfacing and consolidating actionable data that we needed to assess the health of our customers. The thing I like best about Hook though is the amazing support and receptiveness to feedback during the implementation and onboarding. It genuinely feels like the solution has been set up to make our CSMs as successful as possible.