The platform is intuitive to use and has a modern interface, with an easy learning curve. I can quickly see churn risk factors for accounts, trends, and overall engagement for an account. The onboarding team has been especially helpful and is receptive to feedback.

Incrdibly easy to use, the tool is very intuitive. With Hook I can get a very quick overview on customer health metrics and easily identify areas that need attention.

- Hook provides me with a both a high level view of my customer base as well as being able to drill deeply into individual accounts. The amount of data Hook can absorb to provide both real time data on the customer and start to look at predictive anayltics is fantaistic. - The number of different metrics I'm able to observe support me in idetifying the health of the account and dig deeper into usage, identifying possible issues before they arise. - The interface itself is easy to navigate and understand once you learn your way around.