Very intuitive and easy to use - gives me a good indication of my customer health and areas that I need to focus my effort on

Hook's aggregated news feed and alerts allow CSMs to see critical changes to customer accounts, high-value actions they're taking in the product, and triggers for early churn risk. The Hook team is a great partner in synthesizing and organizing tons of customer and product usage data into clean, easy-to-use dashboards and views that save reps time and effort managing their book of business!