HoduCC - Omnichannel Contact Center Software

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HoduCC Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. The contact center software easily accommodates the needs of sales and operations, and it offers a wide range of customization as per your business requirements

HoduPBX- IPPBX Software

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HoduPBX is the ultimate solution for business communication. Its unprecedented user interface with optimal user experience facilitates businesses to communicate with the end users efficiently. This software offers world-class connectivity within an office and from a remote location leaving communication an uninterrupted process. Get HoduPBX and empower agents’ work management with multitasking abilities and efficiencies. With 1000+ concurrent calls and 10,000 extensions, our IP PBX software is one of the best choices for business communications. Here are HoduPBX’s key features; Audio-conferencing Least Call Routing (LCR) Real-time Analytics and Reports Queue Monitoring SMS Multi-level IVR Auto Provisioning HoduPBX - IP PBX Software HoduPBX IP PBX Software offers various sophisticated features such as Add-on Modules, Reseller modules, SIP Trunking, Queue Pro, Voice Transcription, and Webphone. It also offers white-label features across IOS, Android, Chrome Extension, Windows, Mac, Linux, and ZohoPhonebridge Plugin.

HoduBlast Voice & SMS Broadcasting

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HoduBS is an easy to use broadcasting software. It can be used to send out recorded voice messages or text messages to millions of mobile phones in just minutes, which is perfect for the near-disaster situation that the world is passing through. Hodusoft BS is a multi-tenant broadcasting solution which means large institutions and governments can compartmentalize operations and yet have central monitoring and reporting control.

HoduCC - Call Center Software

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HoduCC call center software is designed for contemporary customer service and support teams so that they can provide exceptional customer service and enable real-time decision-making. Using ultra-advanced call center software, you can automate a wide range of calling processes and enhance your call center’s productivity and efficiency manifold. Be it connecting the crucial dots in the customer service processes or making important business decisions based on real-time updates, HoduCC call center software has the solutions for all your needs. Here’s a list of HoduCC call center software’s key features: Auto Dialer Automatic Call Distribution Call Bridging Call Forwarding to Mobile Call Recording Predictive Dialer Multi-level IVR Real-time Analytics & Reporting WebRTC Phone WFH Features HoduCC Call Center Software offers a comprehensive set of add-on modules to enhance your customer service operations. Add On Features: Quality Analysis, SMS Broadcasting, IVR & Agent Survey, and Voice Transcript.