The Hive Team all work together to maximize the client experience - highly responsive, always looking for the best outcome, happy to share high-value guidance.
Flexible to our needs whether that is short timelines or requests for additional analysis.
The team are happy and that shows in how they engage with me the client.
The platform is incredibly easy to use, which means we use it regularly, and the team engage with it regularly. It's really straightforward to pull any insights from the platform following any surveys, and the Hive team are super supportive and happy to help you get the most from the platform.
CS
Catrin S.
Business Psychology | People | Culture | Housing | Innovation | Change | Engagement | Transformation
From the offset, I was impressed by Hives willingness to help. Always going the extra mile to not only meet our needs and answer our questions but also to truly seek to understand our work. We are a particularly complex organisation and they without fail have sought to understand, support and exceed expectations. Feedback and suggestions on how to develop their product and systems have always been well received and actively sought, and I'm yet to meet any employee from Hive who hasn't delivered exemplar service. Their customer service is wonderful.
Hive HR has given us a modern, responsive and comprehensive view of how people are feeling. With live data, many different ways of reaching out to people and great options for data/ results analysis it really has helped us demonstrate the importance and validity of the employee voice. The people science service adds another string to their bow and a great offering to take your findings to the next level of scrutiny and development.
Our "journey" (twee as that is) will be a long one after many years of ineffective engagement prior to Hive, but I truly feel we are in the best possible position with Hive in our corner.
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