The marketing automation tool is very impressive because it's so easy to understand and to get started with it. You don't need to understand queries or html to create powerful landing pages, target groups, and send event-triggered or business-triggered emails. Another great benefit is that Real Magnet has a dedicated deliverability team that keeps an eye on potential issues and reaches out to us pro-actively in the event of potential issues. However, what sets Real Magnet apart from its competitors is the customer service. The staff is phenomenal and very knowledgeable. The on-boarding and training is first rate, and every single question or problem we’ve had has been addressed in a timely fashion.

Real Magnet integrates seamlessly with our AMS, Abila's netforum, allowing me to pass information back and forth to easily create automated marketing, renewal, and welcome campaigns. The built in tools help our team create responsive email designs without coding knowledge, and their support has always been prompt and helpful.

As a newer Informz user, I love Informz's customer service. Without my client advisor explaining the ins and outs of their product, I would not have been able to learn the product as quickly as I have. He is always quick to answer an email or return a call. I also really like the various reporting options. Coming into a newly created position, the various reports really help me to validate the value of marketing to our Board of Directors.