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Helpware

Show rating breakdown
28 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.9
Serving customers since
2015

Profile Name

Star Rating

28
1
0
0
0

Helpware Reviews

Review Filters
Profile Name
Star Rating
28
1
0
0
0
Colleen C.
CC
Colleen C.
02/25/2021
Validated Reviewer
Review source: Organic

Incredible service from a friendly and receptive team

I love the agents willingness to learn and take constructive feedback. Every interaction is positive with all members of the Helpware team and they make us feel confident that support inquires are handled quickly and accurately. They are a joy to work with.
Darrell W.
DW
Darrell W.
Chief Financial Officer, DepositLink
02/20/2021
Validated Reviewer
Review source: Organic

Use Helpware to address customers, agents, and brokers tickets.

Helpware agents ability to adapt and provide excellent service. The agents work very hard to improve their understanding. Management is awesome. They really care and strive to provide an excellent customer experience. I am completely satisfied with Helpware.
AM
Alexandria M.
12/17/2020
Validated Reviewer
Review source: Organic

Fantastic Support

Our representatives have been eager to learn and the support from Yehor and Sergio has been top-notch while we navigate some changes to our processes.

About

Contact

HQ Location:
Lexington, Kentucky

Social

@helpwarecom

Details

Year Founded
2015