Grenadine Event Planner's customer service is literally the best I've ever experienced, whether by email or phone. They are prompt, helpful, and have always taken suggestions for areas in which their service might be lacking. I am new to planning conventions and purchased Grenadine purely for its ticket-selling capabilities-- I had no idea how many other options it came with! While not as comprehensive as it could be, they are constantly adding new features, and helpful ones at that. Not to mention, their prices are eminently reasonable.

Grenadine is so easy to use. I've used it for several years now, and I have trained a dozen people on how to use the system. I have never had anyone complain about how the system works. When I have found a glitch, I reported it and received immediate assistance on how to resolve my problem or an update on when a fix would be implemented. While this kind of response can't always be expected, I have always received the best customer service.