

M-Hive allows backup and restoration of all assets within Marketo. It safeguards your Marketo assets even if your Marketo subscription is canceled. Easy Configuration Configure your Marketo asset back-up in a few minutes with a convenient GUI. The configuration link is available in the toggle sidebar. Asset Back-up Back up all your Marketo assets with M-Hive, which are emails, email templates, landing pages, and landing page templates. Asset Repository Get a centralized database of your Marketo assets for a holistic overview of all your assets. Back-up Schedule Back up your Marketo data as and when required. You can easily schedule it on a daily, weekly, or on-demand basis. Simplified Restore Restore any edited asset and get a comprehensive view of all your backed up data. Real-Time Back-up Status View last back-up date and time on the dashboard. Additionally, you can preview the status of each asset individually. Security Protect your Marketo assets with M-Hive’s email notification feature through which you would receive alerts if any changes are made in your account like password reset, new user addition, etc. Split View, Design View, and Code View View all your Marketo assets with these features. The Code View gives a look at the HTML code, the Design View gives a visual representation of your code, and the Split View gives a multi-pane look at the HTML code and the visual design side-by-side

At Grazitti, we know just how important it is to be able to maximize digital adoption on Salesforce-powered online communities. That’s why our Salesforce wizards have built GuideIn. A Salesforce-native, Lightning-ready solution, it enables you to onboard users, train employees, and broadcast change with guided tours. With GuideIn, you get the ability to enable digital transformation in your organization by accelerating the adoption of your Salesforce community. Use-Cases • User Onboarding: Seamlessly onboard users onto your Salesforce community • Employee Training: Train employees with minimized manual effort • Change Broadcasting: Deploy tours to broadcast changes in your community

E2C Advance is an extension of standard ‘Email-to-Case’ functionality with 10+ out-of-the-box features. Aimed at making case management rather easy and robust, E2C Advance is a Lightning-ready product that accelerates the process of case resolution, ensuring better agents’ productivity and customer-centricity. -Fast-tracked Case Resolution -Improved Agent Productivity -Reduced Employee Burnout -Enhanced Customer Experience

KaseSync is a case connector designed to facilitate seamless bi-directional integration that makes case escalation a breeze and improves knowledge sharing with KB Sync among various online community platforms with CRM systems. Kasesync also seamlessly integrates online communities with popular ticketing tools like Jira, and communication platforms such as Slack, MS Teams, and Gchat. Experience remarkable results like: 33% increase in case deflection rate 30% boost in community engagement 80% decrease in support license costs 42% reduction in case resolution time Empower your customer support initiatives and enhance your online community with effortless case management, robust administrative control, and exceptional partner support. Create a thriving community and enable teams to connect and conquer community operations effortlessly with KaseSync.

M-Clean, an advanced solution from Grazitti, efficiently identifies and eliminates duplicate leads in Marketo Engage. Not only that, it also prevents the creation of new duplicate leads and improves alignment between marketing and sales teams by blocking duplicates from entering your CRM. Additionally, M-Clean incorporates data standardization, streamlining data entry, and ensuring platform consistency. This comprehensive approach ensures a clean database, enhances reporting accuracy, and optimizes your marketing budget. Here’s how M-Clean’s data deduplication and data standardization ensure effective data management: Reduces license cost by removing duplicate records in Marketo & Salesforce by 68% Improves the efficiency of your marketing campaigns by 42% Cuts campaign costs by targeting the right audience with precise segments by 52%

Grigo revolutionizes AI management by consolidating tools like ChatGPT, Claude, and Gemini into a unified, secure platform, offering streamlined workflows, advanced prompt engineering, and robust data security. With Grigo, you can: -Optimize Costs: Efficiently manage your AI resources and budgets. -Enhance Decision-Making: Leverage AI-driven insights to inform strategic choices. -Future-Proof Your Business: Stay ahead of the curve with cutting-edge AI technology. Grigo empowers you to harness the full potential of AI while ensuring the highest standards of data privacy and security.

Grazitti Interactive is a global digital services provider specializing in delivering innovative solutions across various domains, including marketing automation, customer support, and data analytics. With a focus on leveraging cutting-edge technologies, Grazitti empowers businesses to enhance their digital presence, streamline operations, and drive growth. Key Features and Functionality: - Marketing Automation: Implementing and optimizing marketing platforms to improve campaign effectiveness and lead management. - Customer Support Solutions: Developing and integrating support systems to enhance customer engagement and satisfaction. - Data Analytics: Providing insights through advanced analytics to inform strategic decisions. - Web Development: Creating responsive and user-friendly websites tailored to business needs. - Salesforce Services: Offering customization and integration services for Salesforce to maximize CRM efficiency. Primary Value and Problem Solved: Grazitti Interactive addresses the challenge businesses face in adapting to the rapidly evolving digital landscape. By offering comprehensive digital solutions, Grazitti enables organizations to optimize their marketing efforts, enhance customer support, and make data-driven decisions, ultimately leading to improved operational efficiency and business growth.

GMAQ empowers you to design visually compelling email templates and landing pages with intuitive drag-and-drop functionality and a code-free interface. Emphasizing simplicity and accessibility, its user-friendly design enhances the overall CX, prioritizing ease of use and navigation. By streamlining asset creation, it reduces the time required from 10 hours to 4, significantly minimizing the investment necessary for content development.

Ettiq is an AI-powered community management platform that helps organizations moderate online communities, such as Higher Logic Vanilla, Khoros, Salesforce Experience Cloud, Gainsight, and more, effectively. Using sentiment analysis, natural language processing (NLP), and real-time alerts, it detects spam, harmful content, and inappropriate behavior in real time. Along with moderation, Ettiq provides analytics on engagement, user activity, and spam trends, giving teams a clear view of community health. By automating repetitive tasks and assisting with AI-generated replies or post summarization, it reduces manual effort while ensuring conversations remain active and constructive. With Ettiq, organizations can: - Automatically filter spam, profanity, and harmful content - Prioritize issues with AI-driven sentiment analysis and alerts - Support moderators with AI-powered summaries and replies - Scale moderation as communities grow without adding extra resources - Use real-time insights to guide engagement and community strategy
Grazitti Interactive is a digital innovation leader with offices in India, USA, Australia, and Singapore. Since 2008, Grazitti Interactive has been helping companies power their business with its marketing automation, sales optimization, and cloud innovation services. As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce.com, Alteryx, Adobe, and Optimizely. We have a comprehensive set of compliance certifications such as SSAE 16 SOC 1 & SOC Type II Audits, ISO 7001, HIPAA, PIMS, and other attestations to validate our commitment to operational, data security, and privacy best practices.