It is a very interesting and friendly software, has a smooth, pleasant and intuitive interface. It was easy to learn and configure, has many automation options that will make the successful teams of your customers are much more effective and resort to response times. cloud-based. You can see if a case is handled by one of your colleagues and which colleague handles the case. You can also review reactions and train people on this.

The ease of setting up and get going, and there is zero lag in communicating with your customers.

Casengo is a cloud based customer software that helps you communicate with customers. Great thing is that it is easy to communicate with customers via email or chat, you can also chat with your team member without the customer being able to see. Software is very user friendly, it is super easy to configure it and if there is some problem you can always contact friendly support for a fast solution. It is also very customizable, you can change color, buttons, chat windows, almost everything can be adjust to match your company brand and logo. Mobile platform is also great if you are outside the office.