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GPS Dashboard

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4.0
Serving customers since
2011
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Jacob B.
JB
Jacob B.
11/09/2021
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Review source: G2 invite
Incentivized Review

always on my radar

I like knowing where the technicians are at all times. Very helpful for when things change quickly. Makes things easier when communicating with clients on where the technitians are coming from and when they will arrive.

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Year Founded
2011