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Gorgias

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511 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

388
112
16
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
388
112
16
2
2
Amanda F.
AF
Amanda F.
04/26/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great program - could use a few more options

I love the user-friendly interface. It was relatively easy for our team to switch to Gorgias from our previous program, LiveAgent. The tutorial videos for the agents to watch were super helpful too!
Jimmy C.
JC
Jimmy C.
04/26/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Has potential

The interface for the agents was super simple to use and easy to understand. It's very similar to operating out your typical gmail, yahoo, inbox. The Shopify integration was a nice touch.
RK
Roberta K.
04/26/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Best Customer Service platform I've tried!!!

I like the simplicity of use and setup. It contains so many features but are all easy to use and train my team to use.

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015