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Gorgias

Show rating breakdown
4.6 out of 5 stars
511 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

388
112
16
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
388
112
16
2
2
Store T.
ST
Store T.
05/05/2022
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

very quick to navigate

|Gorgias
gorgias help us quickly follow up with the ongoing issue by snoozing you tickets. User friendly platform and can be self thought.
Anna Vina A.
AA
Anna Vina A.
Customer Service and Email Support
05/04/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Gorgias review

|Gorgias
I like all of the features in Gorgias. Especially when linking to other platforms.
Bradley M.
BM
Bradley M.
05/04/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

One stop shop for your CRM needs

|Gorgias
I think the best parts about Gorgias are that it allows you to handle every type of customer interaction there is (Well most) Social Media, Email, and calls, whereas other CRMs are limited and you have to use multiple tools for SM or Calls.

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015