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Gorgias

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511 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

388
112
16
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
388
112
16
2
2
EW
Erin W.
05/06/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to use and keeps things organized

Being the sole contact for customer service, I often have similar questions come in and being able to use the macros makes my job not only easier, but I can respond to customers much faster!
Stéphanie G.
SG
Stéphanie G.
05/06/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great tool for customer service!

the way we can integrate all our sources of communication with the customer and divide it in the team
Emilie N.
EN
Emilie N.
05/06/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Experience

I love the support provided by the Gorgias team. Once it is set up the way you like, it is simple to use.

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015