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Gorgias

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511 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

388
112
16
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
388
112
16
2
2
Leslie A.
LA
Leslie A.
Credit Analyst at Diners Club del Ecuador
05/18/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Customer Service Rep

The functionality of the program. Friendly site.
Julyka E.
JE
Julyka E.
05/15/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great since everything was accessible on gorgias

It gives me an easy job since every process is already accessible, like creating an order, checking the status of the order and it will allow us to schedule/snooze the customer if we need to do follow-up. It gives us the ability to monitor our survey satisfaction.
Jaime R.
JR
Jaime R.
05/10/2022
Validated Reviewer
Review source: Seller invite
Incentivized Review

Everything is Gorgias :)

These training sessions are the perfect length and are self-paced.

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015