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Gorgias

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511 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

388
112
16
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
388
112
16
2
2
Esteban R.
ER
Esteban R.
07/11/2024
Validated Reviewer
Verified Current User
Review source: Organic

My personal experience using Gorgias

It allows me to see statistically the work I have done during the day and mu coworkers work as well.
Robert K.
RK
Robert K.
Digital Strategy Consultant
06/20/2024
Validated Reviewer
Verified Current User
Review source: Organic

No support for CCPA/DSAR requests

Good interface and lots of integrations.
Paul R.
PR
Paul R.
06/18/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Solid Helpdesk, could use more BigCommerce Int

The best thing is the easy to use macro responses, my entire team loves to use them.

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015