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Gorgias

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511 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2015

Profile Name

Star Rating

388
112
16
2
2

Gorgias Reviews

Review Filters
Profile Name
Star Rating
388
112
16
2
2
Josiah Joseph A.
JA
Josiah Joseph A.
Customer Success Specialist at Project EVO
10/29/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Gorgias user for 6 months

Very easy to use. The fact that you can integrate your eCommerce platforms such as Shopify, Loop, FB Business and Tiktok Shop our CS team can instantly resolve issues without even going to other platforms.
Marie M.
MM
Marie M.
10/18/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Gorgias

I love how it has changed the Customer Support experience at my company.
Travis R.
TR
Travis R.
09/20/2024
Validated Reviewer
Review source: Organic

Don't recommend, other more flexible affordable options out there

At the time they had the best integration with Shopify. their macros are helpful for cutting down repetitive tasks. Now other platforms have caught up.

About

Contact

HQ Location:
San Francisco, California

Social

@gorgiasio

What is Gorgias?

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels. Founded in 015, Gorgias began as a two-person team and has grown to more than 50 employees and nine offices in San Francisco, New York, Charlotte, Toronto, Belgrade, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices. Today, Gorgias serves 14,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY.

Details

Year Founded
2015