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Giva

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3 reviews
  • 3 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
1999

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Giva Reviews

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Star Rating
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JOSSY F.
JF
JOSSY F.
11/26/2024
Validated Reviewer
Review source: Organic

The best platform

I like that it gives you a better understanding of anything associated with front desk position
Marie W.
MW
Marie W.
Marketing Coordinator at DockYard, Inc.
05/30/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The new generation of cloud technology.

This program is excellent for its excellent ticketing, asset management, knowledge bases and change management. I like the fact that technical support is always available to help if there is any doubt, that is, customer service is top-notch, because when setting up a critical ticket, they respond quickly; use is very easy, as well as the implementation. It is also compatible with mobile devices, works very well on iPhone and Android. Another point in favor is that they update it continuously with launches full of useful functions without the need for excessive engineering.
Nicholas B.
NB
Nicholas B.
Assignment Coordinator at CompHealth
01/22/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Switching systems made easy.

My favorite part of Giva is the way it operates. It’s a smooth transition from prior systems we’ve used. The dashboard is user friendly even for the less tech savvy individuals in the office.

About

Contact

HQ Location:
Sunnyvale, CA

Social

@GivaHelpDesk

What is Giva?

Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management, and Customer Service applications architected for the cloud and ITIL aligned. The Giva Difference: Giva helps teams achieve Service Management excellence. Deploy in days, train in 1 hour. Robust, fast & painless reporting for higher quality decision-making. Highly customizable without programming or consultants.

Details

Year Founded
1999